antivirus problem
Submitted by Anonymous on 2:58pm, Tuesday, 2004-06-22
I have learned my lesson and want to install antivirus software. :oops: However: I purchased and downloaded Norton Antivirus over the internet. It simply won't install. It ran a virus checker first to determine if a virus would interfere with installation, but that came back clean. When I tried to install, the program went through a few windows, then just disappeared. I got a refund from those people and went and purchased the disc for McAfee virusscan. The same thing happened - the windows pop up quick, if I can click fast enough it will go to the next window, but they disappear very quickly. Weird part - I can download and install from microsoft website (got PowerToys) and I just installed QuickTax with no problems. Why won't antivirus install? How can I get the antivirus program installed?
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At 3:38am, Thursday, 2004-06-24, User Profilecolleen said:
Hey, you guys are fast! Thanks for your suggestions - I tried them but with no luck. Here's what ended up working: I have been reading the Microsoft website for about 4 days now and tonite I finally found an article that described the problem. The diagnosis - a virus. I was afraid I would have to reformat again, but there was a link to a program that would scan your computer online. [url]http://housecall.antivirus.com/housecall/start_corp.asp[/url] It scanned my computer, found and cleaned Worm_Sasser. Then it showed a list of 16 infected files. Most of them were Worm_Sasser then some Bkdr_sbot, Worm_sdbot, Troj_killav. I deleted most of them, but 3 were actually in use. I had to find them in task manager and end them before I could delete them! :shock: After all that I was finally able to install McAfee! And I swear that I will update and use it!! All the time!!! Thanks for your help Colleen :D
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