I have a GNet BB0060A DSL modem. It works pretty well but when I first got it years ago I screwed something up and couldn’t get in to the web-based user interface any more. It also doesn’t have a reset button on the back (though the manual claims it does). It does have an RJ-45 console connector on the back. RJ-45 connectors are the kind you find on normal ethernet cables - like a phone connector but wider. This isn’t a network connector though. To connect to it you need an RS-232 null modem cable. RS-232 cables normally have a DB-9 connector on both ends (but are sometimes DB-25). I don’t remember what I did to connect to it back then, but Steve at Teksavvy was helpful enough to tell me the connection settings I’d need with the null-modem and the command to recover my modem.
Fast forward to today and Candace has a GNet BB0060B that she got from a friend. They were both on Teksavvy as well and so Candace could use the modem with the same settings. Trouble is, the way the modem was configured was such that the username and password for PPPoE were stored right there in the modem settings. And the web interface username & password don’t match what the manual says they are. According to the manual you should be able to go to 192.168.7.1 in a web browser and log in with the username ‘DSL’ and password ‘DSL’ (case sensitive). Failing that, the username ‘root’ and password ‘root’ should work. You can also try the same username and password over telnet. None of these options worked for me.
So my problem now was to figure out how to get in to the modem settings without a valid username or password and with no reset button available. Read the rest of “How To Reset the Password on a GNet BB0060B”…